Find a cheaper price advertised elsewhere? At Oz Air Online we do our best to price match an identical in-stock product we sell. Though unfortunately we can not always match other retailers for a number of reasons, but the main reason being;
- Most of our products include free delivery to most major cities (additional charges for outside of metro areas), whilst some competitors do not disclose the full delivery cost upfront.
How can I request a price match?
Simply note the advertised price (including delivery fee) and the retailer where you have found it. Then contact our friendly customer service team who will confirm if we can price match, then send you a checkout link with the discounted price. We are available on the following number:
Call us 1300 518 048 or email us at firstname.lastname@example.org
What are the requirements?
- The product must be currently listed on the Oz Air Online website.
- The product must be identical and brand new in the box.
- The product must be in stock or readily available from an authorised Australian vendor. This means products advertised on auction sites (auction or buy it now prices), group buying sites, clearance sites, daily deals sites are not eligible. Run-out stock, grey imports, or products from wholesale distributors are also not eligible.
- The price must be publicly advertised within the last 14 days.
- The final price must include all costs, including any shipping charges or additional fees. If the advertised price is for pick-up only, we reserve the right to still charge a delivery fee if required.