Reviews

Customer Reviews

Based on 324 reviews
87%
(281)
11%
(35)
1%
(4)
1%
(2)
1%
(2)
Daikin Airbase upgrade

Recently upgraded to the Airbase from the old SKYFi adapter on our Daikin Aircon.
The new Airbase works much better, and provides good visuals of system. Very happy with purchase

Perfect on line shop but delivery company at Victoria is tragic please change

Panasonic have always been reliable. Used the 15 years or more

Title correct

Unit is compact but strong and quite

Poor Service and Still Waiting on the Split System to be Delivered 15 days Later!

I purchased a Mitsubishi split system from Oz Air Online on Thursday 11th April 2024 who arranged installation from Ozwarm. I was told the system would be delivered on Tuesday 16th April and installed later that week. I was then informed the installation date had been changed due to a delivery delay and it was re-booked for Tuesday 23rd April between 1pm-2pm.This date was again cancelled despite my wife taking the day off work to allow access for the tradies. I then received another text message to ask if I would be available for installation on Thursday 25th April (ANZAC Day) in the morning. I cancelled plans to head to the ANZAC Day game to accommodate the installation. At 5:45pm on Wednesday 24th April (the night before the third installation date), I was contacted yet again and was informed that Oz Air would not be delivering or installing the split system because it had not arrived. Therefore, postponing another installation date. When I contacted Ozwarm they did not respond to my message or call. When I contacted OZ Air Online via their customer support number, they took my details and assured me they would contact me immediately, which was untrue. I am still waiting to receive a call from them. The delivery dates displayed on the Oz Air Online website are clearly false. I am yet to hear back from Oz Air Online and Ozwarm despite their assurances and despite paying upfront for the split system I had ordered. I would strongly recommend going somewhere else because the service and communication I received was unprofessional and inadequate. Go somewhere else.

Spot on delivery

To Deal with the sales team was gr8. They have exceeded the expectations by providing the excellent support as I was in the rush to get my reverse cycle

Product is great - part missing on delivery, but great response from AirOnline

The products we ordered for our apartments is a great way to divert hot air away from the other air conditioning units. However on delivery we found that one part was missing. To AirOnline's credit, they responded positively to replacement of the part and sent immediately.

Good value for money

Nice split system but for whatever reason when target heating temperature is reached it doesn't turn off automatically.

Air Conditioning Cover - AC Aluminium Louvred Screen

One of the best aircon's

Very quiet aircon, indoor and outdoor unit is very quiet, for heating is quick and very satisfying.

Good price, quick delivery

Price was good, arrived on time. I also got a recommendation for an installer via the site but I ended up finding somebody who could do it sooner and at a better price via an online job site.

Panasonic CZ-TACG1 Air Conditioner WiFi Controller Adaptor

Darkin Air Con.

I am very happy for the service.
Thank you

Air Diverter Magnetic 5 Blade 468w x 489h

Carrier 2kW Indigo Inverter Split System

Great price and good experience dealing with OZ Air. Ordering, payment and installation request were smooth and easy. Dispatch and delivery tracking needs to improve. There were no online status after the order. I had to follow-up and track it manually.

Great Unit, Great Service, Great Price

Purhcased unit online and delivered in a few days, staff on phone were extremely helpful and installer was able to come next day, in 40 degree heat. Unit itself is excellent, cooling the room virtually instantly. thrilled with the purchase

Air diverter

Excellent commutation, delivered promptly and the product works as stated. Very satisfied

Excellent price and delivery speed.

Very happy.

Terrific solution

The aircon units on our building were installed facing each other on the roof, blowing air directly into each other 600mm apart. Costs to construct AFrame diverters were in excellent of $2000 for 3 units. This works perfectly and is not intrusive. Great value!

Daikin 4.6kW Inverter Split System Air Conditioner CORA FTXV46WVMA

Bought to replace 20yo Daikin Split System, really quiet and powerful. Hope this one lasts as long as my last one. Great service from OZ AirOnline, only drama I had was with the Courier company which were absolutely hopeless. I would definitely suggest OZ AirOnline for the purchase of Aircons.

Daikin 20kW Inverter Ducted Air Conditioner Three Phase FDYQN200

WiFi controler

This device is a must for your aircon. As it works via your internet wifi you can turn your air-conditioning on or off no matter where you are.

Brilliant

Super happy with this product - super fast shipping

Easy installation

Arrived quickly and were very easy to install